Course Support

What should I do if something is wrong with my computer or the course software?

1. Call 919-962-HELP 24 hours a day seven days a week for help with general computer problems.

2. If the problem is course specific email EPID160@sph.unc.edu.   In the subject title of the email write: TECHNICAL HELP and your problem will be addressed as soon as possible.
   

Where can I learn more about how to use email, the Web, my computer, or various kinds of software?

Study the instructions and links at UNC's Internet Technology Overview, Internet Resources, Internet Essentials, and ATN Help

Training classes if you are near the UNC-Chapel Hill campus and would like to attend a class.

The UNC Instructional Technology Response Center has a 24 hour telephone number (919-962-HELP), a walk-in center available during daytime hours for specific consultation

Extensive UNC on-line written documentation (instructions) for how to use many software packages and tools

Other Computer-based training resources which include free tutorials for learning common software packages